Dimplex QSH-125 Owner's Manual download pdf (Page 14)

Warranty

Products to which this limited warranty applies

This limited warranty applies to the following models of your newly purchased Dimplex Quantum Storage Heater. This limited warranty applies only to

purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the

District of Columbia) except for Hawaii and Alaska. This limited warranty applies to the original purchaser of the product only and is not transferable.

Products excluded from this limited warranty

Products purchased in Yukon Territory, Nunavut, Northwest Territories, Hawaii, or Alaska are not covered by this limited warranty. Products purchased

in these States, provinces, or territories are sold AS IS without warranty or condition of any kind (including, without limitation, any implied warranties or

conditions of merchantability or tness for a particular purpose) and the entire risk of as to the quality and performance of the products is with the purchaser,

and in the event of a defect the purchaser assumes the entire cost of all necessary servicing or repair.

What this limited warranty covers and for how long

Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Dimplex warrants

such products to be free from defects in material and workmanship for a period of 2 years from the date of the rst purchase of such product.

The limited 2 year warranty period also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on

how long an implied warranty lasts, so the above limitation may not apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to products that have been repaired (except by Dimplex or its authorized service representatives) or otherwise altered.

This limited warranty does further not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or

handling, or operation with an incorrect power source.

What to do when your unit ceases to operate as described in this manual

Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at 1-888-346-7539, or 1367 Industrial Road, Cambridge

Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/model and serial numbers available when calling. Limited warranty service requires

a proof of purchase of the product.

What Dimplex will do in the event of a defect

In the event a product or part covered by this limited warranty is proven to be defective in material or workmanship during the 2 year limited warranty period

you have the following rights:

• Dimplex will in its sole discretion replace such defective part(s) without charge, or if part replacement proves not to be commercially practicable or

cannot be timely made, Dimplex may, in lieu of replacing part(s) choose to replace the unit.

• This limited warranty does not entitle the purchaser to on-site or in-home services. On-site or in-home services may be performed at the purchaser’s

specic request and expense at Dimplex’s then-current rates for such services.

• The purchaser is responsible for removal and transportation of such product or part (and any repaired or replacement product or part) to and from the

authorized dealer’s or service agent’s place of business.

• Dimplex will not be responsible for, and the limited warranty services shall not include, any expense incurred for installation or removal of the product or

part (or any replacement product or part) or any labour or transportation costs. Such costs shall be the purchaser’s responsibility.

What Dimplex and its dealers and service agents are also not responsible for:

IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER

IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL

LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT,

EVEN IF DIMPLEX OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR

DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR

AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE

LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.

How State and Provincial law apply

This limited warranty gives you specic legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The

provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products

covered by this limited warranty.

Dimplex North America Limited

1367 Industrial Road

Cambridge ON

Canada N1R 7G8

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Dimplex QSH-125 Owner's Manual Page 14

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