Dimplex BFSL33 Service Manual download pdf (Page 18)

18 www.dimplex.com

PROBLEM CAUSE SOLUTION

General

Circuit breaker trips or fuse

blows when unit is turned on

Short in unit wiring. Trace wiring in unit.

Improper circuit current rating Additional appliances may exceed the current rating of

the circuit breaker or fuse. Install unit on a dedicated

15 amp circuit.

Unit turns on or off by itself Radio frequency disturbance from out-

side sources.

Replace Remote Control and Remote Control Re-

ceiver, and initialize.

Defective Remote Control Receiver Replace Remote Control Receiver, initialize with Re-

mote Control

Lights dim in room while the unit

is on

Unit is drawing close to circuit current

rating

Move the unit to another outlet or install unit on a dedi-

cated 15 amp circuit

Power cord gets warm Normal Operation The power cord may get slightly warm to the touch

when the heater is on

Defective power cord Replace power cord if cord gets hot to the touch.

Appearance

Fireplace does not turn on Manu-

ally

Improper operation Refer to Operation Section

No incoming voltage Check Fuse/Breaker Panel

Loose wiring Check wiring connections

Defective On/Off Switch Replace On/Off Switch

Defective 3-Position Switch Replace 3-Position Switch

Fireplace does not turn on with

Remote Control

Improper operation Refer to Operation Section

Remote control not initialized to replace Initialize the Remote Control to the Remote Control

receiver

Defective Remote Control Install new battery into the Remote Control. Initialize

remote where necessary

Replace Remote Control Receiver and initialize to

Remote Control

Defective Remote Control Receiver Replace Remote Control Receiver, initialize to Remote

Control

Flame Frozen Defective icker motor Replace icker motor

Loose wiring Check wiring connections

Flame not bright or ame not

visible

Loose wiring Check wiring connections

Malfunctioning LED strip Replace LED Strip

Defective LED Driver Board Replace LED Driver Board

Log set dim, not glowing Malfunctioning LED’s in Logset Replace Logset or Driver Board

Flame Shudder Defective icker motor Replace icker motor

Light leaking around the log set Log set not positioned properly Check log set for proper t

TROUBLESHOOTING GUIDE

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Dimplex BFSL33 Service Manual Page 18

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