Dimplex DF2690 Service Manual download pdf (Page 15)

PROBLEM CAUSE SOLUTION

General

Circuit breaker trips or fuse

blows when unit is turned on

Short in unit wiring. Trace wiring in unit.

Improper circuit current rating Additional appliances may exceed the current rating

of the circuit breaker or fuse. Plug unit into another

outlet or install unit on a dedicated 15 amp circuit.

Unit turns on or off by itself Remote control has a similar frequency

to other remotes in the area.

Replace Remote Control. Initialize to Remote Control

Receiver

Radio frequency disturbance from out-

side sources.

Replace Remote Control and Receiver where neces-

sary. Initialize Remote Control and Receiver

Defective Remote Control Receiver Replace Remote Control Receiver and initialize to

Remote Control.

Lights dim in room while the unit

is on

Unit is drawing close to circuit current

rating

Move the unit to another outlet or install unit on a dedi-

cated 15 amp circuit

Power cord gets warm Normal Operation The power cord may get slightly warm to the touch

when the heater is on

Defective power cord Replace power cord if cord gets hot to the touch.

Appearance

Fireplace does not turn on Manu-

ally

Improper operation Refer to Operation Section

No incoming voltage from the electrical

wall socket

Check Fuse/Breaker Panel

Loose wiring Check wiring connections

Defective Switch (3-Position or On/Off) Replace switch

Defective Remote Control Receiver Replace Remote Control Receiver. Initialize Remote

Control and Receiver.

Fireplace does not turn on using

the Remote Control

Improper operation Refer to Operation Section

Remote control not initialized to replace Initialize the remote control

Remote Control not working Install new battery into the Remote Control. Reinitial-

ize Remote Control and Receiver, where necessary

Replace Remote Control or Receiver where neces-

sary. Initialize Remote Control and Receiver.

Flame Frozen Defective Flicker Motor Replace Flicker Motor

Defective Flame Speed Control Replace Flame Speed Control Components

Loose wiring Check wiring connections

Flame not bright or ame not

visible

Burnt light bulbs Replace light bulbs

Loose wiring Check wiring connections

Defective light harness Replace light harness

Log set dim, not glowing Burnt out light bulbs Replace out light bulbs

Flame Shudder Defective icker motor Replace icker motor

Defective Flame Speed Control Replace Flame Speed Control Components

Light leaking around the log set Log set not positioned properly Check log set for proper t

Troubleshooting Guide

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Dimplex DF2690 Service Manual Page 15

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