Dimplex DFOP25 Troubleshooting Guide download pdf

TROUBLESHOOTING GUIDE - DFOP25

PROBLEM CAUSE SOLUTION

General

Circuit breaker trips or fuse

blows when unit is turned on

Short in unit wiring. Trace wiring in unit.

Improper circuit current rating Additional appliances may exceed the current

rating of the circuit breaker or fuse. Plug unit into

another outlet or install unit on a dedicated 15

amp circuit.

Unit turns on or off by itself Remote control has a similar frequen-

cy to other remotes in the area.

Replace Remote Control and/or Remote Control

Receiver initialize, where necessary.

Radio frequency disturbance from

outside sources.

Replace remote control and remote control re-

ceiver. Initialize where necessary.

Defective Remote Control Receiver Replace Remote Control Receiver, initialize with

remote control

Lights dim in room while the

unit is on

Unit is drawing close to circuit current

rating

Move the unit to another outlet or install unit on a

dedicated 15 amp circuit

Power cord gets warm Normal Operation The power cord may get slightly warm to the

touch when the heater is on

Defective power cord Replace power cord if cord gets hot to the touch.

Unpleasant smell when unit is

used.

Dirty or stale water. Clean the unit as described under maintenance.

Using unltered tap water. Use tap water with a maximum hardness of 10

dH only.

Appearance

The ame effect will not start. Main plug is not plugged in. Check plug is connected to wall socket correctly.

Switch A is in the ‘ON’ (I) position, but

mode Switch B has not been pressed.

(Figure 2)

Press Switch B once for ame effect. (Figure 2)

Low water level. Check the water tank is full and there is water in

the sump.

Low voltage connector not connected

properly. (Figure 6)

Check that the connector is inserted correctly.

(Figure 8)

The ame effect is too low. Flame effect control knob is set too

low.

(Figure 2)

Increase level of ame by turning Control knob C

to the left slowly. (Figure 2)

The water in the sump may be too

high due to the drawer being opened

and closed a number of times, water

tank removed a number of times, or

the replace has been moved.

If water level in the sump is more than 40mm,

the sump should be removed and emptied in the

sink.

Metal Disc at the base of Sump might

be dirty (Figure 11)

Clean Metal Discs with soft brush supplied.

(Figure 13) See ‘Maintenance.’ for a step by step

procedure.

The ame effect has too much

smoke.

Flame effect setting is too high. Turn the ame effect Control knob “C” to the right

until it is at minimum and slowly turn to the left,

about ¼ a turn, at a time. Give the ame genera-

tor some time to adjust before increasing. (Figure

Main lamps are not working

and there are no ames or

smoke, but heater is still func-

tioning.

There is no water in the tank. Follow instructions under Maintenance, ‘Filling

the water tank’.

Check the plug is connected to wall socket cor-

rectly. Switch ‘A’ (Figure 2) is in the ‘ON’ (I) posi-

tion. Press switch ‘B’ Fig.2 until you can hear

one beep only, for ame effect.

1 2

PROBLEM CAUSE SOLUTION 1

Summary of Contents

Page 1 - PROBLEM CAUSE SOLUTION

TROUBLESHOOTING GUIDE - DFOP25PROBLEM CAUSE SOLUTIONGeneralCircuit breaker trips or fuse blows when unit is turned onShort in unit wiring. Trace wirin

Page 2

Dimplex DFOP25 Troubleshooting Guide

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Dimplex DFOP25 Troubleshooting Guide

Browse online or download Troubleshooting Guide for Fireplaces Dimplex DFOP25. Dimplex DFOP25 Troubleshooting guide User Manual

Summary of Contents

More documents for Fireplaces Dimplex DFOP25

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