After Sales Service
After sales service if required is absolutely no problem with Dimplex – we have a network of appointed Service Agents
spread throughout the Country who are qualified and trained to repair or service any of our appliances.
Bathrooms
Any electrical appliances installed in a bathroom should be fitted by a competent electrician in accordance with the
current I.E.E. Regulations. Portable heaters are NOT suitable for use in a bathroom. Unless otherwise specified,
heaters that can be permanently fixed have to be so mounted that any controls cannot be reached by a person using a
bath or shower. This restriction does not apply to Dimplex heated towel rails, which do not have controls.
Safety
Dimplex products are designed to comply with EN60335 the British Standard covering the safety requirements of
electric heating appliances, and momentary contact with any part of the heater should not cause injury. However, in
order to be effective, heaters or towel rails of any type do get hot especially (if applicable) around the air outlet
grille. Therefore if aged or infirm persons, or young children, are likely to be left unsupervised in the vicinity of a
heater we advise that precautions should be taken. We recommend that a guard is fitted around the heater, as is
normal with many types of heating appliances in similar circumstances, to ensure contact with the heater is avoided
and objects cannot be inserted into the product. Heating appliances should never be covered or positioned where
objects may fall onto them.
Specifications
Dimplex policy is one of continuous improvement; the Company therefore reserves the right to alter specifications
without notice. Although every care has been taken in the reproduction of product finishes in this brochure, the colour
photographs should be taken only as a guide. This information is correct at the time of printing. You are advised to
consult your dealer before purchasing.
Plugs
All portable appliances are supplied with a fitted plug.
British Electrotechnical Approvals Board - BEAB Approved
The mark of the British Electrotechnical Approvals Board signifies that the appliance bearing it has been produced to
the stringent safety requirements for domestic electrical appliances as laid down in EN60335.
CE Mark
Products carrying the CE mark comply with European safety standards and the European Standard for electro-magnetic
compatibility.
Installation Guidance
This information is designed to assist you with your choice of Dimplex products and it is not intended as an installation
guide. For safety, products should only be installed by a competent person, in accordance with current regulations
and the manufacturers instruction. If you require further advice concerning the installation of our products -
especially where the installed dimensions may be critical to your choice and the location of the product - please
consult your supplier.
Dimplex, Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
For Northern Ireland please contact - Glen Dimplex N.I. Limited, Unit No. 24, Seagoe Industrial Estate, Portadown,
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