Dimplex DS7425DLX Service Manual download pdf (Page 11)

PROBLEM CAUSE SOLUTION

General

Circuit breaker trips or fuse

blows when unit is turned on

Short in unit wiring. Trace wiring in unit.

Improper circuit current rating Additional appliances may exceed the current rating

of the circuit breaker or fuse. Plug unit into another

outlet or install unit on a dedicated 15 amp circuit.

Unit turns on or off by itself Remote Control has a similar frequency

to other remotes in the area.

Replace Remote Control. Initialize to Remote Control

Receiver

Radio frequency disturbance from out-

side sources.

Replace Remote Control and Remote Control Re-

ceiver where necessary. Initialize Remote Control and

Receiver

Defective Remote Control Receiver Replace Remote Control Receiver. Initialize to Re-

mote Control and Receiver.

Lights dim in room while the unit

is on

Unit is drawing close to circuit current

rating

Move the unit to another outlet or install unit on a dedi-

cated 15 amp circuit

Power cord gets warm Normal Operation The power cord may get slightly warm to the touch

when the heater is on.

Defective power cord Replace power cord if cord gets hot to the touch.

Appearance

Stove does not turn on Manually Improper operation Refer to Operation Section

No incoming power from the electrical

wall socket

Check Fuse/Breaker Panel

Loose wiring Check wiring connections

Defective Main On/Off Switch Replace Main On/Off Switch

Defective Remote Control Receiver Replace Remote Control Receiver

Stove does not turn on with Re-

mote Control

Improper operation Refer to Operation Section

Remote Control not initialized to stove Initialize the Remote Control

Remote Control not working Install new battery into the Remote Control. Reinitial-

ize Remote Control where necessary

Replace Remote Control Receiver or Remote Con-

trol where necessary. Initialize Remote Control and

Remote Control Receiver.

Defective 3-Position Switch Replace 3-Position Switch

Flame Frozen Defective Flicker Motor Replace Flicker Motor

Loose wiring Check wiring connections

Flame not bright or ame not

visible

Burnt light bulbs Replace light bulbs

Loose wiring Check wiring connections

Defective Light Harness Replace Light Harness

Log set dim, not glowing

(DF7420)

Burnt light bulbs Replace light bulbs

Log set dim, not glowing

(DF7425DXL)

Loose wiring Check wiring connections

Defective Log Set Driver Replace Log Set Driver

Flame Shutter Defective Flicker Motor Replace Flicker Motor

Light leaking around the log set Log set not positioned properly Check log set for proper t

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Dimplex DS7425DLX Service Manual Page 11

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